All business owners would agree with me if I say that you should grow with your business. It means that as your business expands, you should also adapt to the needs of your business. So, as we live in a technologically advanced world today, there is a need to match it for us to be ahead of our competitors. I knew I had done the right thing when I hired TeleAce to provide us with IT services here in our Singapore branch because they gave us plenty of benefits! But, mostly, they gave us the service that eased our business operations and made us more profitable than our last year’s performance. With this, we were able to aim higher and embark on more projects that we have been brewing for the last months. They have given us a sense of security, so I am extremely grateful for their services. Allow me to elaborate on this by giving you specific reasons! Read them all below.
They helped us fix bugs
It is embarrassing for me to tell you about that one incident that challenged our IT security defences last year. We still have not moved on from it, but it taught us a valuable lesson! That valuable lesson had led us to get the IT services of TeleAce, and they helped us track bugs that we have not noticed before. They were able to implement automated responses that will fix common bugs that saved my in-house IT personnel some time.
They helped us boost productivity
I have observed that my employees are now more motivated than before. They told me that their computers work faster after it has been cleared and formatted by TeleAce’s IT support team here in Singapore. It got me thinking that we do need regular maintenance since some employees are clueless about the dangers of downloading suspicious software on the internet. While it would take some training or a seminar to teach them about awareness of cybersecurity, hackers are getting better and better each day. So, I suppose I could combine TeleAce’s regular maintenance services with an awareness seminar in the future.
They have improved our security systems
TeleAce has established proactive approaches that motivate us to keep track of our IT security. They have taught us practices such as changing passwords, updating security software, strengthening our firewall, upgrading hardware, among many others. If you have not been practising some of these, then take it as a sign that you should also get third-party IT services today. I can assure you that if you decide to get it from TeleAce, you would get the service that you have paid for!
They helped us give the service that our clients deserve
I have to admit that we are not the best in providing clients with excellent customer service. It takes us days to complete requests since we have a slow pace of approving access to files here in our internal office. So, as a result, we had to compromise the service we give them. And, I am not that proud of it. After the success of training our in-house IT employees under TeleAce’s IT support team in Singapore, we had to eradicate old practices to make way for new ones. Sure enough, we were able to streamline any client communication with our IT assistance. It has drastically increased our customer satisfaction ratings!
They helped us embrace this new love for technology
Working with people who had also lived a period of their life without technology, it was difficult to convince them to trust what we have now. It took a lot more than a simple nudge to get the board of directors to say yes to TeleAce’s IT services. But, I still managed to take it. Today, we live in harmony with our computers, gadgets, and equipment here in the office! The staff of TeleAce taught them not to be afraid of this change because it is for the better and it can maximise the company’s potential. And, with their help, we have embraced this change and live with it!
Do I recommend TeleAce?
If you also lived in an era where technology was still a baby, then you must be having thoughts of doubts about embracing this new technology around us. I am here to tell you that there is nothing to be worried about because there are people out there who will help you overcome it! These people are the experts of TeleAce. They will guide you through the IT services and maintenance that you need in Singapore! Remember to keep an open mind and not expect quick results since it takes two parties to make things work.
Begin your consultation with TeleAce today by getting their contact information on their website today!
